Many of us have had to deal with unhappy customers as part of our business dealings, and it’s never easy. However, if we know what to say at the right time, the situation can usually be saved. In fact, we…
Great customer service is the cornerstone of any effective customer retention strategy. It has the power to increase customer value and overall revenue, as returning customers offer more value than new customers. This suggests your customer service tactics and customer…
Customer loyalty is what every business strives for. To have loyal customers who support you, promote your brand, and keep returning with their friends and family is the ideal scenario for any business, no matter what product or service you…
Since Bartercard is a membership-based community, there are many local and national networking events designed to build your network. Through new contacts, business is constantly being conducted through our trade exchange, and additional new cash referral business is reciprocated as…
Would you like to have more businesses in the Bartercard network to trade with? And what if you could reduce the fees you pay to Bartercard every month? The answer from most members when asked these two questions is a…
Growing your customer base is vital to the success of your business. So too is maintaining the relationships you already have with your existing customers. Each customer segment requires different marketing strategies as they each react differently based on their…
If you’re running a business, you probably know that most people are already on mobile. We spend hours every day staring at our mobile phones and interacting with applications for a wide range of services, from social interaction to e-commerce.…
A solid customer loyalty strategy is one of the most vital aspects of customer retention. Creating one requires thorough planning, a deep understanding of your customers, as well as several trial and error processes. Now that you’ve finally nailed a…
Doing business in such a competitive e-commerce market, loyal customers will be the backbone of your success. Research claims that acquiring new customers is five times more expensive than retaining ones. This is why more businesses are striving to optimise…
In such a competitive economy, online businesses must take advantage of available technology, boosting customer service efforts to get ahead of the competition and increase customer satisfaction. There's no doubt that the world of e-commerce has changed the way business…