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customer service

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How to Improve Customer Service Response Times

No customer wants to wait. That’s why customer service response times are a critical measure of your customer service. New and loyal customers alike will expect (and should receive) rapid resolutions and engaged interactions from you. Remember, customer satisfaction is…
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June 22, 2021
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Turning Great Customer Service into Extra Income

Your customers are the lifeline of your business; they grow and sustain your company when they’re treated as a priority. Whether you’re a startup or a large corporation, any successful business owner knows that success starts when you put your…
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August 2, 2020