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Business

What is the Role of Customer Service in Customer Retention?

Great customer service is the cornerstone of any effective customer retention strategy. It has the power to increase customer value and overall revenue, as returning customers offer more value than new customers. This suggests your customer service tactics and customer…
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June 29, 2021
Worried woman with mask groceries shopping in supermarket looking at empty wallet
Business

Has COVID-19 Affected Brand Loyalty?

A solid customer loyalty strategy is one of the most vital aspects of customer retention. Creating one requires thorough planning, a deep understanding of your customers, as well as several trial and error processes. Now that you’ve finally nailed a…
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October 21, 2020

Bartercard is a simple, flexible barter system that converts slow moving stock, downtime, spare capacity or vacant seats into extra sales.

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